Privacy and Cookies

INFORMATION ON THE PROCESSING OF PERSONAL DATA

PREMISE

Industria Vetraria Valdarnese IVV s.c. (hereinafter, also: "IVV" or "the company") is particularly attentive and sensitive to the protection of the privacy and fundamental rights of individuals and their private sphere and since the Internet is a potentially risky tool for the circulation of your personal data , wanted to make a serious commitment to respecting the rules of conduct - in line with the legislative decree of 30 June 2003, n. 196 (Italian Personal Data Protection Code; hereinafter also the "Privacy Code") - which guarantee safe, controlled and confidential web browsing. In addition, here you will also find the basic principles that inspire IVV's privacy policy when data has been released by filling in paper forms or by telephone. This policy of safeguarding the confidentiality of information may vary over time, also depending on the additions and legislative and regulatory changes on the subject, therefore, we invite you to periodically consult this section of our site. Therefore, please read the rules that IVV has set itself in collecting and processing personal data and in always providing a satisfactory service to users of its site and to its actual and potential customers, in general (hereinafter, also jointly: "The interested party" or "the interested parties").

BASIC PRINCIPLES OF THE IVV PRIVACY POLICY

Below is a summary of our privacy policy:

  • carry out the operations necessary for registering on the site, which allows you to be kept informed of IVV news and consult areas reserved for registered users;

  • use the data that have been released by the interested party in the context of services provided by the site;

  • install technical cookies on the user's device and, if consent has been given, profiling cookies;

  • allow the user to join IVV social groups;

  • make the data available to third parties for instrumental purposes as expressly requested and carefully selected by us;

  • inform the interested party if the data are disclosed to third parties for activities related to what is of interest or communicate them to third parties if this is required by law, regulation or community legislation;

  • use the data to send advertising e-mails from third-party companies, only in the event that one's express consent has been given;

  • respond to requests for cancellation, modification, integration of the data provided, opposition to the processing of data if processed in violation of the law, opposition to the processing of data for the purposes of advertising e-mails and other advertising material, including paper or for telephone sales purposes;

  • ensure correct and lawful processing of your data, safeguarding your confidentiality, also by applying appropriate security measures to protect the confidentiality, integrity and availability of the data.

INFORMATION PURSUANT TO ART. 13, Legislative Decree 196/2003

As better explained in the sections that allow you to adhere - by releasing your personal data - to the services provided by accessing our site, the requested data are used to respond to requests expressly and voluntarily made by the user. In particular, the collection - and subsequent processing - of personal data are aimed at pursuing the institutional and commercial purposes of IVV and, in particular, for:

  • carry out the operations necessary for registering on the site, which allows you to be kept informed of IVV news and consult areas reserved for registered users;

  • acquire purchase orders for their products;

  • allow access to IVV social groups;

  • send the newsletter requested by the user.

Similarly, when the data is collected via paper forms or by telephone, IVV will process them exclusively for its own institutional purposes for carrying out the activities necessary to fulfill the requests of the interested party, carry out his orders and keep him updated on its products and services. The forms, both paper and online, to be filled in include data that are strictly necessary to adhere to the interest and the failure to indicate does not allow the request to be processed, but also optional conferment data. The mandatory data are generally marked with an asterisk on the forms available online, while on the paper forms it is the same information to clarify which are those of a mandatory nature and without which the request of the interested party cannot be processed.

All the treatments carried out within this site will be carried out with both paper and electronic or telematic tools, with logic related to the purposes for which the data were collected and in compliance with current security regulations, for the purposes specified from time to time. time in the information presented to the user.

For purposes related to the provision of the service to which the interested party has joined, the data will be made available to third parties, who will act as independent data controllers, and who provide services that are instrumental to satisfying the user's request (for example, companies that package and deliver the ordered products) or to whom the communication of data is necessary to comply with laws or regulations. IVV will process the data of its customers also for sending advertising e-mails on its products of a similar nature to those already purchased, as allowed by the relevant Privacy Code, always giving the customer the possibility to oppose the use of his data for this purpose. Similarly, in accordance with the provisions of consumer protection legislation, IVV may process the data for sending proposals for the purchase of its products to the customer's postal address, provided that he has not declared himself against it. Finally, only if consent has been acquired, also expressed by telephone by the interested party, IVV may use the data for telephone sales purposes or for surveys and market research.

With prior consent, the data may be used by IVV to send advertising e-mails on the products and services of its commercial partners and the list of which is available, on request, directly to IVV. The data of registered users will also be processed for the provision of the information service via e-mail on IVV products that has been requested spontaneously by the user, as well as for sending any newsletters requested. Personal data will be made available to persons expressly authorized by IVV - and for this purpose appointed in charge of processing, who carry out processing activities that are essential for the pursuit of the aforementioned purposes; the categories of persons in charge are specified from time to time in the information. In general, these are the persons responsible for providing specific services, administration, management of information services, relations with actual and potential customers, marketing and sales, and the call center. They may be communicated to third parties when this is necessary to comply with laws or regulations or at the specific request of the judicial authority and control and police bodies, for the prevention and suppression of crimes.

Personal data will not be disclosed, except within the intrinsic limits of the service used and with the specific consent of the user.

Industria Vetraria Valdarnese IVV s.c. - based in Lungarno Guido Reni, 60 - 52027 San Giovanni Valdarno (AR) - is the data controller pursuant to and for the purposes of the Privacy Code, since it can decide how and for what reasons, communicated in the specific information, to collect and use the personal data provided by the user. It also decides with which tools to treat them and the security procedures to be activated to ensure their integrity, confidentiality and availability. The rights of cancellation, modification, rectification or integration of the data already spontaneously provided are guaranteed, as well as the right to request their blocking, transformation into anonymous form or oppose their treatment for legitimate reasons or if you do not wish to receive advertising material. Thanks to the exercise of these rights you will be able to control the use of your data even after their conferment.

These rights can be exercised, at any time, at the address privacy@ivvnet.it or by sending a request to Industria Vetraria Valdarnese IVV s.c. - based in Lungarno Guido Reni, 60 - 52027 San Giovanni Valdarno (AR) The rights referred to in article 7, d. lgs 196/2003, reported below in its essential part. In particular, you have the right to obtain:

  • confirmation of the existence or not of personal data concerning you and the communication in intelligible form of the same data and their origin, as well as the logic and purposes on which the processing is based if carried out with electronic tools; the request can be renewed, unless there are justified reasons, with an interval of no less than ninety days;

  • the cancellation, transformation into anonymous form or blocking of data processed in violation of the law;

  • updating, rectification or, if interested, integration of data;

  • to object, in whole or in part, for legitimate reasons, to the processing of personal data concerning you;

  • to oppose the processing of personal data for the purpose of sending advertising material and interactive information communications.

Thanks to the exercise of these rights you will be able to control the use of your data even after their conferment.

CONSULTATION, MODIFICATION AND CANCELLATION OF PERSONAL DATA - RIGHTS ART. 7, Legislative Decree 196/2003

We also inform you that they can be exercised, at any time and without any charge, by writing to privacy@ivvnet.it or by sending a request to Industria Vetraria Valdarnese IVV s.c. - based in Lungarno Guido Reni, 60 - 52027 San Giovanni Valdarno (AR), the rights referred to in article 7, d. lgs 196/2003, reported below in its essential part. You have the right to obtain:

  • confirmation of the existence or not of personal data concerning you and the communication in intelligible form of the same data and their origin, as well as the logic and purposes on which the processing is based if carried out with electronic tools; the request can be renewed, unless there are justified reasons, with an interval of no less than ninety days;

  • the cancellation, transformation into anonymous form or blocking of data processed in violation of the law;

  • updating, rectification or, if interested, integration of data;

  • to object, in whole or in part, for legitimate reasons, to the processing of personal data concerning you;

  • to oppose the processing of personal data for the purpose of sending advertising and promotional material, surveys, market research, profiling and interactive information communications.

RESPONSIBLE FOR THE TREATMENT

Your personal data can be processed, both manually and electronically or electronically, both directly by IVV and by third parties who, with experience, technical skills, professionalism and reliability, carry out processing operations on behalf of our company, to offer an ever better service and to ensure maximum satisfaction of the needs expressed by you, respecting the security and confidentiality of information. For example, these could be companies that deliver the ordered products to the customer's home. The complete and updated list of data processors can be requested at: privacy@ivvnet.it or at the postal address indicated in the previous paragraph.

THIRD PARTIES TO WHOM YOUR DATA ARE COMMUNICATED

Your data may be made available to third parties, independent data controllers, for purposes related to the provision of the services of interest or in compliance with the laws and regulations that provide for their communication, as well as to supervisory bodies. As mentioned in the paragraph on the privacy policy, the data may be used by IVV, subject to your consent of the user, also to send e-mails advertising products or services of other companies operating in the distance selling, e-commerce sector, marketing and advertising services. In any case, the data will never be disseminated.

WHAT COOKIES ARE AND HOW THEY ARE USED BY IVV

Cookies are information saved on the hard disk of your PC and which are sent by your browser to a Web server and which refer to your use of the network. Consequently, they allow to know the services, the sites visited and the options that, while surfing the net, have been shown. This information is therefore not provided spontaneously and directly, but leaves a trace The data collected through cookies will be used for technical needs, in order to ensure easier, immediate and quick access to the site and its services and navigation. facilitated to the single user.

Profiling cookies may also be used, with the user's consent, to create user profiles based on the sections of the site or the actions performed by the user himself on this site or surfing the net.

The use of so-called session cookies (which are not stored permanently on the user's computer and are automatically deleted when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow the safe and efficient exploration of the site. The so-called Session cookies that are used on this site avoid the use of other IT techniques that are potentially prejudicial to the confidentiality of users' browsing and do not allow the acquisition of the user's personal identification data. In any case, it is possible to configure the browser so that you are notified when a cookie is received and then decide whether to accept it. To find out about our policy on cookies, collected directly or for third parties, please read the related extended information by clicking HERE.

NAVIGATION DATA

The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified users, but which by their very nature could, through processing and association with data held by third parties, allow the users themselves to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error or similar) and other parameters relating to the operating system and the user's IT environment. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

THE SECURITY OF YOUR PERSONAL DATA

IVV adopts suitable and preventive security measures to safeguard the confidentiality, integrity, completeness and availability of your personal data. As established by the regulatory provisions governing the security of personal data, technical, logistical and organizational measures are developed which aim to prevent damage, even accidental loss, alterations, improper and unauthorized use of the data concerning you. Similar preventive security measures are adopted by third parties (data processors) to whom we have entrusted the processing of your data on their own behalf. On the other hand, IVV is not responsible for untruthful information sent directly by the user (for example: correctness of the e-mail address or postal address or other personal data), as well as for information concerning him and that have been provided by a third party, even fraudulently.

SECURE CREDIT CARD

Purchases made online require the provision of identification data of the credit card and its holder. Here it is specified that IVV will not, under any circumstances, have knowledge of this information, since, at the time of the transaction, the credit card data (number, expiry date, details of the holder) will be collected directly by the issuing institution and by the institutes. creditors involved in the process. The conservation, the methods of treatment and the security measures are, therefore, defined by the institutions with which the credit card holder has his own financial relationships. On the other hand, it should be noted that IVV assumes no responsibility in relation to unauthorized or fraudulent use of your credit card by third parties.